Privacy Policy

1. Who We Are

Goswami Institute of Functional Training ("we", "us", or "our") is a homecare physiotherapy and functional training service operating across India, based at E-60, Bank Colony, Murlipura Scheme, Jaipur, Rajasthan 302039. We can be reached at rgk21994@gmail.com or +91 79760 44858.

2. Information We Collect

When you use our website or make a booking, we may collect:

• Contact information — your name, phone number, and email address provided when you submit a booking request or contact form.
• Health information — details about your condition or the type of service you are seeking, provided voluntarily in the message field of our booking form.
• Usage data — standard web server logs including your IP address, browser type, and pages visited, collected automatically when you browse our website.

3. How We Use Your Information

We use the information you provide solely to:

• Process and confirm your appointment booking.
• Contact you to coordinate your homecare session.
• Respond to enquiries you send via our contact form.
• Send you service-related communications (e.g. appointment confirmations).

We do not use your information for advertising, profiling, or sale to third parties.

4. Health Information

Any health-related information you share with us is treated as sensitive personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act). We collect this information only when you voluntarily provide it, use it exclusively to deliver the physiotherapy or training service you have requested, and do not disclose it to any third party without your explicit consent.

5. Data Storage and Security

Your booking and contact details are stored in a secure, password-protected database hosted on Replit's infrastructure. We apply reasonable technical measures to protect your data from unauthorised access, loss, or disclosure. We retain your data for as long as necessary to provide the service and meet any applicable legal obligations, typically no longer than two years from your last interaction with us.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service delivery — with our own clinical staff who need it to provide your session.
• Legal obligations — if required by law or a valid government authority.
• Business transfer — in the unlikely event that the business is transferred, your data would transfer under the same privacy protections described here.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information (subject to any legal retention obligations).
• Withdraw consent for us to contact you at any time.

To exercise any of these rights, contact us at rgk21994@gmail.com.

8. Cookies

Our website does not currently use tracking cookies or third-party analytics cookies. We may use essential session cookies strictly necessary for the website to function. No personal data is stored in these cookies.

9. Third-Party Links

Our website may contain links to external sites such as Google Maps or WhatsApp. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: